I'm supporting someone

Caring for someone with mental illness can be difficult.


As a carer it is important to get support for yourself.

Supporting someone with mental illness

When someone is experiencing a mental health condition, they will often speak to friends and family before going to a health professional, which means your support is really valuable.  Knowing how to help can be hard, but there are lots of simple things you can do to help.


Providing emotional support by listening and asking what you can do to help, or calling them to see how they are, can make a difference to someone’s mental health. There are also practical things you can do, such as giving them a lift to an appointment, writing down notes from their doctor, or helping them with medical paperwork to help support them.


Visit healthdirect to find out more about supporting someone with a mental health issue


Visit Beyond Blue to learn more about supporting someone with a mental health condition


Visit SANE Australia to learn more about supporting a young person you are concerned about

Supporting someone who is suicidal

In an emergency, always call 000.



If you're worried about someone and unsure how to talk to them about it, seeking help or guidance online can be a good place to start. Beyond Blue offers helpful information on supporting someone who is feeling suicidal. And there are tools and tips available to help young people communicate safely online about suicide.

Learn more about supporting someone with mental illness

There is a range of practical resources and information online that can help you to feel confident in supporting a loved one, as well as looking after yourself.

  • Western NSW Local Health District

    Western NSW Local Health District mental health drug and alcohol service's information guide for families & carers.


    Read the guide here

  • Beyond Blue

    A range of resources and information to assist with supporting someone with anxiety or depression. 


    Go to Beyond Blue

  • Mental Health Carers Australia

    Information, support line and online friends, family and carers forum for mental health carers. 


    Visit Mental Health Carers Australia

  • You are not alone | SANE Australia

    Support for people caring for someone who has suicidal thoughts or attempts suicide.


    Go to 'You are not alone' 

  • SANE Australia

    Guides and resources for families, friends and others caring for someone with mental illness.


    Visit SANE Australia


  • Supporting someone with psychosis

    Fact sheet on psychosis and a guide to supporting someone who is experiencing psychosis.


    View psychosis fact sheet

What rights do I have?

As a carer, you have needs and responsibilities that are separate to those of the person you’re caring for. You can be given consent from the person you’re supporting to help them make decisions about their treatment, care and discharge plans. This could also include getting access to their medical information from their treating doctor.


You play an important role throughout all stages of treatment, care and recovery for the person you're supporting.


Learn more about your rights as a carer in NSW


Learn more about the rights of mental health patients in NSW

online and over the phone support for carers

It is important to look after yourself when you are supporting someone else, both physically and emotionally.


There are a number of support lines, peer support forums and online resources that provide support to people who care for someone with a mental illness. 

  • head to health

    Head to Health can help you find digital mental health services from some of Australia's most trusted mental health organisations.

    Find out more

    Wellways Helpline

    Free and confidential mental health information, support and referral advice. Providing support to individuals, families, friends and carers.


    Monday - Friday 9am to 9pm

    Find out more

    NSW family and carer mental health program

    Programs to support the wellbeing of families and carers of people with mental health conditions. Search for local service providers.

    Find out more

    Carer Gateway

    Speak to Carer Gateway staff to see what services and support are available in your area. This could include counselling, respite care and connecting you with other carers.

    Find out more

    Visit COPMI to find out about mental illness and how to get help if you need it.

    Find out more

    sane australia

    Friends, Family & Carers Forum

    Online forum to connect with other people and share your experience of caring for someone living with complex mental health issues.

    Find out more
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